Last Updated: February 7th 2025
Rainy Lake Family Dental (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website (https://rlfamilydental.ca/) or engaging with our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of this site.
1. Contact Information
Clinic Address: 241 B 2nd St. East, Fort Frances, ON, P9A 1M7
Email: appointment@rlfd.ca
Phone: 807-274-7131
2. What Personal Data We Collect & Why
We collect only the necessary information required to provide quality dental care and improve your experience. This includes:
Personal Identification Data: Name, phone number, email, and mailing address (collected when you book an appointment or submit a contact form).
Health Information: Medical and dental history as required for treatment.
Website Usage Data: Collected through cookies and analytics tools to enhance site performance and user experience.
Contact Forms
When you submit a form on our website, we collect the information provided only to process your request. We do not use this data for marketing purposes unless explicitly requested.
3. Cookies & Tracking Technologies
Cookies are used to improve your browsing experience.
Why We Use Cookies:
To remember your preferences, such as saved contact form details
To analyze website traffic and improve our online services
Managing Cookies:
You can adjust browser settings to refuse cookies or notify you when one is being used.
Disabling cookies may affect site functionality.
4. Embedded Content from Third Parties
Our website may include embedded content (e.g., videos, articles). These third-party websites may:
Collect data about you
Use cookies
Track your interactions
5. Analytics & Data Sharing
We use Google Analytics to collect anonymous website traffic data for internal improvement purposes.
We do not sell, trade, or share personal data with third parties for marketing purposes.
6. How Long We Retain Your Data
If you submit a contact form, the data is retained only as long as necessary to fulfill your request.
Health records and appointment details are stored as required by Canadian health regulations.
7. Your Rights Over Your Data
Under PIPEDA, you have the right to:
Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data (except where retention is legally required)
To make a request, contact us at appointment@rlfd.ca.
8. Where Your Data is Sent
Form submissions are securely sent to our email appointment@rlfd.ca.
Comments may be screened through an automated spam detection service.
9. Security Measures
We take appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
10. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date. If the changes are significant, we may notify you via email if we have your contact details.
11. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Rainy Lake Family Dental
241 B 2nd St. East, Fort Frances, ON, P9A 1M7
Email: appointment@rlfd.ca
Phone: 807-274-7131
